Use Cases

Sharpen Communication Skills for the Best Customer Experience

Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.

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Blog
Why We Need Face-to-Face Communication

What is the cost of turning nearly all our face-to-face meetings into emails?

Communication conversation face-to-face

Use Cases
Preventing Harassment — Go Beyond One-Time Trainings

Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.

Preventing Harassment

Blog
The Top 3 Things Employees Need to Succeed During Challenging Times

Companies today face two important questions: 
  •  How can I ensure the success of my team, my organization, and myself during difficult times?
 ~ and ~ 
  •  How do I get the support I need, and how can I effectively support others? 
 The secret to success boils down to what we’ll call “Nurturing Communication.”

Communication Skills Customer Service Management Training

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