Use Cases

Preventing Harassment — Go Beyond One-Time Trainings

Effective harassment training is ongoing, not one-and-done. It’s essential for companies to go beyond basic policy review and create lasting behavioral change by introducing the right conversations.

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Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

eBook
Decreasing Harassment — Methods That Work

Learn about what doesn't work to decrease harassment, and how Fluency Speak supports methods that are proven effective.

Decreasing Harassment eBook

Blog
The Top 3 Things Employees Need to Succeed During Challenging Times

Companies today face two important questions: 
  •  How can I ensure the success of my team, my organization, and myself during difficult times?
 ~ and ~ 
  •  How do I get the support I need, and how can I effectively support others? 
 The secret to success boils down to what we’ll call “Nurturing Communication.”

Communication Skills Customer Service Management Training

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